Why go for customised case management software?

In today’s competitive legal market, being unique with your business approach will make your firm stand out in the crowd and get ahead in the game. And customised legal case management can play a major role in taking your brand to the next level.

What is custom legal software?

Customisable legal software is developed specifically for an organisation to accommodate its preferences, expectations, and for many legal firms, the way it works day-to-day. Unlike off-the-shelf legal software, our legal practice management software, CaseLoad, is built to fit a law firm’s specifications and business needs.

With CaseLoad, you dictate how you want the product to look, and you can expand it as new tools become available. Nothing can beat that in the current legal tech market. You can start small, with the core essentials, and add to your case management features later to streamline and improve automation of more processes.

Advantages of customised legal software

1. It’s tailor-made to your specific needs

Custom-made case management brings a direct relationship between you and Denovo. Our knowledgeable, expert developers can adapt to your changing needs more easily than other providers and collaborate with you on making the application the best it can be. The software is effectively yours alone, sitting on your own cloud-based remote desktop; there’s no other like it.

2. It’s a smart long-term investment

Developing custom legal case management software doesn’t have to be expensive, as you’re not starting from scratch. In fact, to customise CaseLoad at a basic level there is no additional charge. There’s no need to pay for unnecessary additional hardware or extravagant workflows and pointless features you will probably never use. With our system, you can manipulate the software features to suit your working practices, work types, etc. So, the long term benefits far outweigh the headaches of dealing with off-the-shelf software that won’t provide the same flexibility.

3. It Increases productivity

This one is a no-brainer. By using legal case management software designed to meet your needs, your team will be more confident and perform tasks faster and more efficiently. Taking the guesswork out of what tasks are required against desired deadlines will reduce stress and keep everyone on track.  

4. Your software will continually evolve

This is another main difference between custom and off-the-shelf legal software. With CaseLoad, you have your own version of the application and with our team’s support can do anything you wish with it. But with off-the-shelf, you’re at the mercy of the software developer you purchase the app from. It puts your business in a vulnerable position. You’re constantly dependent on someone else to update and improve your software. Effectively having a non-legal expert telling you how you and your team should operate. All you can do is cross your fingers and hope you get a system that works for you. Otherwise, you’ll have to change the supported legal software, which will cost you time, money and leave you frustrated and dissatisfied with the product that’s not going to help your business grow.

5. It’s more secure against external threats

Off-the-shelf legal case management software is more vulnerable to hacking attacks, since it is available to everyone. CaseLoad, on the other hand, is more secure and harder for hackers to infiltrate, because it’s built on a unique cloud-server only used within your organisation. Hackers see no point attacking bespoke software when they can access software shared by multiple companies.

6. Scalability

Businesses constantly grow; that’s the whole point of starting them. Off-the-shelf legal software may not be able to handle the heavy load, but customisable software is developed with all the changes in mind. CaseLoad evolves as your law firm grows, suiting one-user firms all the way up to hundreds if required.  

7. Support

With Denovo, you get a technical support team with decades of experience in the legal industry and fully involved in developing your application with you. They know your case management system and can handle any issues that arise along the way.

Customisation means less work for you

Most law firms we interact with quickly realise that off-the-shelf legal software will fall short of their expectations and ultimately result in wasting valuable time. Being able to customise your legal software means you’ll save time, as less work is required from you in the long term. From the initial consultancy, we agree exactly what your firm needs and build the system to meet those requirements. As we progress in our partnership we develop the case management system further with you, consistently meeting to discuss how we can improve your firm’s efficiency.

Regardless of the solution you’re already using or the size of your business, you can rely on Denovo to successfully implement your requirements and make the change process simple.