Ask Ash: Worried for a colleague

I have started to notice one of my colleagues is acting a bit strangely in the office. She seems to be getting upset over the slightest feedback from our line manager and is no longer attending any after-work social events. She seems to be really withdrawn, which is not like her, as she is normally quite talkative and sociable. I have asked if she is okay, but she just changes the subject or walks away and I’m not sure what to do.

It seems from what you are saying that your colleague is going through a tough time, and it may be a personal problem at home that she is not comfortable sharing at work. However, it may be that she is upset by something at work also.

I do think it’s important that you approach her again to explain that you have noticed a change in her demeanour and that you are worried for her. You could also just ask her to talk to someone, even if she is not comfortable sharing her issues with you. Perhaps suggest she speak to her GP in the first instance, or an organisation providing support. You could try to seek more information about support from organisations such as LawCare before speaking to your colleague.

If you have noticed a change in her, it’s likely that others in the office will have too. It may therefore be worth speaking to your manager on an informal basis, to relay your concerns, as they may be able to take more proactive steps to help her address her issues, perhaps by suggesting some time out.

On a positive note, your colleague is fortunate to have someone like you looking out for her, especially in today’s still relatively fragile post-pandemic environment, as some are clearly still struggling with mental health issues but perhaps are reluctant to seek help.

“Ash” is a solicitor who is willing to answer work-related queries from solicitors and other legal professionals, which can be put to them by emailing the editor. Confidence will be respected and any advice published will be anonymised.

Note: letters to Ash are not received at the Law Society of Scotland. The Society offers a support service for trainees through its Education, Training & Qualifications team. Email legaleduc@lawscot.org.uk or phone 0131 226 7411 (select option 3).