A match made in Heaven!

Today, we’re going to embark on a journey into the delightful world of legal software providers and our beloved clients. Buckle up, because we’re about to discover why this relationship simply has to be good! Trust me, this is a tale filled with love, a bit of fun, and a whole lot of gigabytes.

Picture this: a conveyancing lawyer seated at their desk, post-it notes everywhere, jumping between different software platforms, on multiple screens, looking more frazzled than a software developer who’s lost their wifi password. Enter the legal software provider, swooping in like a superhero in a snazzy branded gilet, ready to save the day! But wait, why is it so important for their relationship to be strong? Let’s find out!

1. It’s a match made in (Tech) Heaven – Legal software providers, like us, are like the fairy godmothers of the legal world, equipped with magical technology wands. Our clients, the hardworking lawyers, rely on us to simplify their lives, streamline their work, and transform their offices into tech-savvy wonderlands. Without a strong relationship, this enchanting synergy might fall flat, leading to missed deadlines, misplaced files, and an office more chaotic than a game of Twister.
2. Compatibility is key – Just like in any relationship, compatibility is essential for legal software providers and their clients. When the software seamlessly integrates into the lawyer’s workflow, it’s like a match made on a dating app where both parties share a love for puns, takeout pizza, and late-night binge-watching sessions. They need to be in sync, so the lawyer can focus on the law and let the software handle the technicalities.
3. Support: more than just a shoulder to cry on – When technology goes awry, lawyers need their legal software providers to be their rock, offering support that goes beyond the average IT helpdesk. Whether it’s a software glitch, frustration around using multiple platforms, or a pesky bug that needs squashing, a reliable support system is a must. It’s like having a partner who can fix a flat tyre in the rain, simultaneously telling cheesy jokes to lift your spirits. That’s true support right there!
4. Innovation and futureproofing – Legal software providers and their clients are on a constant quest for innovation. They are like pioneers, venturing into uncharted technological territories. By nurturing a strong relationship and spending time with clients in person, legal software providers can gain valuable insights into the needs and desires of their clients, and in turn, develop cutting-edge features, integrations and upgrades that keep the lawyers happy and ahead of the game. It’s a win-win!

It’s a tale as old as time with regard to how we at Denovo approach the relationships we have with our clients. It’s also the reason we fast-tracked our integration with Property Searches Scotland.

Back office blues

One day, as our Head of Marketing swooped into an office on the edge of Glasgow city centre for a quick catchup with a long-term client, he was met by a frustrated lawyer. As they made their way into the back office area, he rested his snazzy gilet on the chair and looked across at the table at a lawyer stricken with tech fatigue. He had seen this look many times before. It was time to suit up! He confidently stated: “I’m here! What’s the problem and how can I help?”

A statement befitting a Marvel movie script. 

Long story short, the frustration was built out of one key issue, about duplicate data entry when using multiple software platforms for conveyancing transactions. “They don’t talk to one another”, was the main bugbear. The use of Property Searches Scotland entered the conversation, and when the concept of integration was thrown on the table it was like music to her ears. 

Suite sensation

The result – a quick call to the PSS team, who were immediately on board to develop the most powerful and seamless property search integration available in Scotland. Within a matter of a few months, we had created a new way of ordering your full suite of reports with Property Searches Scotland without ever leaving your case management system. There is now no duplication of data entry.

The last email we received from that client said the following: “The turnaround time to develop the integration was so quick. It really makes it simple for our conveyancers to access our full suite of reports without ever leaving CaseLoad. This integration is a significant step forward in making our lives a whole lot easier.”

So, dear readers, the relationship between legal software providers and their clients isn’t just about codes and algorithms; it’s about building a connection founded on trust, compatibility, humour, and support. Together, we can conquer the legal world one witty line of code at a time.

Until next time, stay tech-savvy and keep those legal puns coming!