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This month's in-house interviewee is unusual in having held senior roles in each of private practice, in-house public sector, and now in-house private sector for a global investment management company

A new criterion has been added to the Civil Legal Aid Quality Assurance Criteria Guidance

Recent public policy work of the Society's committees, including Brexit; children's hearings; organ donation; contract: third party rights

Advice column: I was moved to another office to help out, but someone there has now stirred things up against me

With new rules set to come into force affecting solicitor letting agents and wider tenancy law, the minister responsible highlights the main features

The Word of Gold: just giving may be the most powerful business strategy of all

Changes are afoot in the insurance market. Lockton explains the implications for the Master Policy on matters that include solicitors’ duty of disclosure

Whatever your discipline, please contribute to this important survey into use of, and attitudes to, arbitration, the organisers ask

Professional Practice advice: acceptable documents when clients are elsewhere

From the Professional Practice team: a forthcoming Law Society of Scotland guide will help solicitors to understand the risks associated with working digitally, and best practice in dealing with them

Advice from the Professional Practice team about responding to complaints by non-clients when information confidential to their client may be at stake

Launched only in September 2016, the Society’s student associate membership scheme recently signed up its 1,000th member. What does it have to offer? We hear some student feedback

What process requires to be carried out, and what resources deployed, before a complaint to the Scottish Legal Complaints Commission is judged ineligible? More than might be supposed, the SLCC reveals

Cases seeking statutory payments for failure to follow the rules covering private tenancy deposits have thrown up some interesting and difficult issues, and variations in awards

How is the EU likely to evolve without the UK? The Law Societies' Brussels Office reports on the Commission's white paper setting out various options, and initial reactions from member states

Our report on the second of the Law Society of Scotland's seminars on the key issues arising from the Brexit process, featuring three speakers with a special interest in the human rights aspect

This month's selection of leisure reading, chosen by the Journal's book review editor

The proposed introduction in Scotland of qualified one-way costs shifting is intended to benefit PI pursuers, but without proper checks and balances risks a significant rise in fraudulent claims

Review of Mental Health, Incapacity and the Law in Scotland (Patrick and Stavert)

Philip Yelland, executive director of regulation, is this month's profile subject from the Society's senior leadership team

As modern legal practice throws up new questions and challenges in relation to professional ethics, should we be more ready to discuss these among ourselves as a means of providing mutual support?

Registers of Scotland page: thanks are due to all who took part in the digital transformation consultation – Registers will be reporting back

Collected news of new appointments and practice changes

Summary criminal cases conducted mostly online, without solicitors spending hours at pre-trial diets waiting for their case to call? Plans to make it a reality are now open to your feedback