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First of two articles from the Society and the Ombudsman on some of the key issues which firms should consider to ensure they deal with client concerns positively

The discussions that led up to the recent changes to the civil legal aid table of fees, and the difficulties the Society encountered in trying to make its views count

Second article on aspects of VAT relevant to solicitors highlights some instances where a client may gain if the solicitor chooses the right approach to billing

The potential size of claims in commercial property-related work is such that particular care needs to be taken in all aspects of handling the work

Latest criminal cases, including jury deliberations; mixed statements; CCTV evidence; sentencing powers; sentencing for driving causing death

Questions have to be asked whether the pilot under-18 test purchasing scheme in Fife is being implemented fairly and with a sense of proportion

The treatment of business rates by the Insolvency Rules, as judicially construed, is a hurdle to achieving the recovery purposes of administration

The latest Planning Advice Note encapsulates the more constructive vision of community engagement enshrined in the 2006 Planning Act

HMRC has successfully used its current powers to uncover a wealth of information about offshore bank accounts

Legal websites related to various religious persuasions

Review of Disciplinary and Regulatory Proceedings (Harris and Carnes)

How author's experience of moving from commercial litigation to in-house local authority work was less of a leap into the dark than she feared

Property Standardisation Group introduces the new version of its commercial certificate of title

Registration for low-risk water activities such as septic tanks can now be applied for online, at a saving

Registration for low-risk water activities such as septic tanks can now be applied for online, at a saving

President's message: The annual events that take place in March bring the opportunity to step back and consider the Society's future direction

An overhaul of the methods of resolving civil disputes is essential if Scotland is to have a justice system that is fair and accessible to ordinary members of the public

The themes likely to be addressed by the forthcoming review of the civil courts in Scotland under Lord Gill

First of two articles on the 2006 Cost of Time Survey points up some of the traits of the more profitable firms

The scope of the current duties owed to disabled people by service providers, and the remedies available for infringements

With the Vulnerable Witnesses Act about to commence for sheriff court summary cases, the Victims and Witnesses Unit reports on progress to date

Author challenges calls for the LLB to be made more practical, as many students will be destined for a practice to which such training will be irrelevant

Interview with WS Society chief executive Robert Pirrie, on his ambitions for The Signet Accreditation scheme

Report on this year's Annual Conference of the Society, which covered four separate practice areas at the same time under one roof