Letter: holding the Keeper to account (1)

I have read with interest the Keeper’s response to Mr McAndrew’s letter (Journal, December, 6). It very eloquently avoided answering the question. The profession may be interested to know that on challenging the Keeper in relation to erroneously rejecting a deed, they refused to make payment of a fee given that it was not a manifest error, indicating that everyone was entitled to make an error. It would appear that there are double standards here. Registers can make an error, but we are charged a fee as we cannot!