Plain English For Effective Communication

This online workshop addresses some of the challenges facing the legal sector when writing and responding to letters, reports, and e-mails. Employing some of the principles discussed, on this workshop, participants will learn how to shorten their writing, communicate effectively, and reduce time for all parties involved.

The main topics/objectives of the training are: 
- How to communicate complex legal information in Plain English
- Ensuring all points raised by the customer are answered fully
- Conveying the right message, being helpful and courteous
- Grammar, punctuation, sentence length and paragraphs
- A short overview of Equalities issues when communicating in writing

 
3 hours verifiable CPD

Our full terms and conditions are available to view here

 
When
10/12/2024 9:30 AM - 12:30 PM
Where
Online Zoom

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