Practice Management for Relationship Managers Course

Speakers:

• Scott Foster, Chief Operating Officer, Balfour + Manson
• David Lee, Director, David Lee Media & Events

Learning outcomes:

• How to 'get under the bonnet' and understand the financial health of a legal firm
• Identify if there is a clear strategy for the firm and its financial future
• Understand the operational strengths of a firm
• Assess the market position and sufficiency of working capital

0.75 hour verifiable CPD

Speakers:

• Laura Irvine, Head of Regulatory Law, Davidson Chalmers Stewart
• David Lee, Director, David Lee Media & Events

Learning outcomes:

• The challenges of keeping data secure and sharing it only when lawful and appropriate
• Law firms as data controllers and what that means and compliance with the six data protection principles
• Compliance with subject access requests and exemptions
• Anti-money laundering checks and data privacy

1 hour verifiable CPD 

Speakers:

• Diane McGiffen, Chief Executive, Law Society of Scotland
• Fiona Robb, Director of Professional Practice and Engagement, Law Society of Scotland
• Matthew Thomson, Client Executive, Lockton
• Kerrie Machin, Partner, Head of Business Development, Mitigo

Learning Outcomes:

• What is risk and why it’s important to be managed and mitigated?
• Common issues and claims that face solicitors and how to avoid them
• Practical consideration of current compliance challenges and future risks

1.5 hour verifiable CPD 

Speakers:

• Ian Messer, Director of Financial Compliance, Law Society of Scotland
• David Lee, Director, David Lee Media & Events

Learning outcomes:

• Good practice for reducing the risk of complaints
• The difference between service and conduct complaints
• The complaints processes and potential sanctions
• Links to wider risk management approaches 

0.25 hour verifiable CPD 

Speakers:

• Natalie Cooke, Financial Compliance Manager, Law Society of Scotland
• Sharon Brownlee, Financial Compliance Manager, Law Society of Scotland
• David Lee, Director, David Lee Media & Events

Learning outcomes:

• Understanding the Law Society's Accounts Rules and how to comply with them
• Examples of what can go wrong and how to avoid breaches of the rules
• What happens when rules are breached and the potential sanctions

1 hour verifiable CPD 

Speakers:

• Morna Grandison, Director of Interventions, Law Society of Scotland
• David Lee, Director, David Lee Media & Events

Learning outcomes:

• When might the Law Society’s interventions team become involved with a legal firm?
• What is the Judicial Factor and when might one be appointed?
• How does a Judicial Factor interact with a firm’s bankers?
• What happens to the clients if a law firm ceases to operate?
• What red flags might bankers look for in terms if a legal firm is in serious financial trouble?

1 hour verifiable CPD 

Speakers:

• Graham Mackenzie, Head of Anti-Money Laundering, Law Society of Scotland

• David Lee, Director, Media & Events

Learning outcomes:

• Key Anti-Money Laundering Risk Areas in the Scottish Legal Profession
• Understand the specific risk for different legal firms in a diverse profession
• AML responsibilities of Legal Practices, governance and internal controls
• Taking a risk-based approach
• AML training and supervision

0.5 hour verifiable CPD 

Speakers:

• Mike Ross, Director and Money Laundering Reporting Officer, Anderson Strathern
• Derek Duncan, Money Laundering Reporting Officer, Lindsays
• Kayleigh Smale, Knowledge Manager, Teal Compliance Limited

Learning outcomes:

• Role of MRLO’s
• Practical implementation insight
• Identifying training needs and strategies
• Management of AML requirements (time and cost)

0.75 hour verifiable CPD 

Speakers:

• Austin Lafferty, Consultant Solicitor, Austin Lafferty Solicitors
• David Lee, Director, David Lee Media & Events

Learning outcomes:

• How do law firms win new business? Do they track wins; if so, how?
• Is the firm good at cross-selling, or does it work in silos?
• Crossover between banking and legal clients
• How does the firm measure client satisfaction and when?

0.75 hour verifiable CPD