Bogus banks calls targeting firms - September 2015

We have been made aware of  'bogus bank calls' currently being received with the following features:

• Caller claims to be from the Fraud Department of the bank (this may not be the bank you are with)
• Caller suggests that he is following up on two problem transactions through the account earlier in the day
• If advised that you are not with the bank mentioned, the caller confirms that he meant to advise that the payments were going out to that bank and he actually works for your bank
• Caller will invite staff to provide their name

Cashroom managers are reminded to ensure that all relevant staff are made aware of this threat and how to minimise risks.