Campbell Connon FAQs
Aberdeen law firm Campbell Connon has ceased to practise. Laurie & Co, Aberdeen are in the process of acquiring the firm and a Judicial Factor has been appointed and is working to ensure secure transition of all of the files, documentation and the client account at Campbell Connon.
We understand this may be a worrying time for clients of the firm and the Judicial Factor’s team will be working to assess and address the situation as quickly as possible.
If you are a solicitor or a client affected by the closure of Campbell Connon please see our answers to the most frequently asked questions below.
For clients
If you need to recover a file or information from a file you should contact info@laurieandco.co.uk, 01224 645085.
If they are not able to assist, you can contact the Judicial Factor’s team at enquiry@judicialfactor.org.uk
Please be aware that there may be a delay in getting back to you as the team works through the transition, but please be assured that they will respond as quickly as possible.
Wills and deeds recovered from the Campbell Connon office are now being held by Laurie & Co and you contact them at info@laurieandco.co.uk or 01224 645085. They will advise on the action you need to take to recover your documents.
The money which was held by Campbell Connon on behalf of clients, is now under the control of the Judicial Factor appointed to Campbell Connon. The Judicial Factor’s team is working to agree the balances held for each client and arrange for the money to be paid to the correct parties.
If you have instructed Laurie & Co to act on your behalf, they will advise you on the process to recover any money due.
Otherwise you should contact the Judicial Factor’s team at enquiry@judicialfactor.org.uk and request a claim form. The team will be unable to release funds without a formal written request, so on receipt, you should complete and sign the Judicial Factor’s claim form and post, along with client ID or certified copy ID to the address provided on the form.
It may help to speed up the process, if you are able to scan copies of the signed form and ID documents and email to enquiry@judicialfactor.org.uk as it it may enable them to source the relevant transaction ahead of their receiving the original documents.
If there is difficulty in matching the claim to payments received by Campbell Connon, they may request evidence of payments, a bank statement for example.
The money which was held by Campbell Connon on behalf of clients, is now under the control of the Judicial Factor appointed to Campbell Connon. The Judicial Factor’s team is working to agree the balances held for each client and arrange for the money to be paid to the correct parties.
If you have instructed Laurie & Co to act on your behalf, they will advise you on the process to recover any money due.
Otherwise you should contact the Judicial Factor’s team at enquiry@judicialfactor.org.uk and request a claim form. The team will be unable to release funds without a formal written request, so on receipt, you should complete and sign the Judicial Factor’s claim form and post, along with client ID or certified copy ID to the address provided on the form.
It may help to speed up the process, if you are able to scan copies of the signed form and ID documents and email to enquiry@judicialfactor.org.uk as it it may enable them to source the relevant transaction ahead of their receiving the original documents.
If there is difficulty in matching the claim to payments received by Campbell Connon, they may request evidence of payments, a bank statement for example.
If part of the money they hold relates to fees owed to Campbell Connon, they will let you know.
The Society is not in a position to meet any costs incurred. However, the former firm has professional indemnity cover. You should contact the Judicial Factor’s team on enquiry@judicialfarctor.org.uk to explain what costs have been incurred. The team will then refer the claim to the insurers.
All debts due by the former firm Campbell Connon or the practitioners should be intimated to the Judicial Factor at enquiry@judicial factor.org.uk. The Factor will advise on the prospect of payment in due course.
For members of the legal profession
Files dated from 2016 onwards which were held in the Campbell Connon offices, are now being held in storage by Laurie & Co. If you need to recover a file or information from a file in this date range, you should email enquiry@judicial factor.org.uk to request a Judicial Factor mandate form, which you should complete and send to info@laurieandco.co.uk along with the relevant name, address and transaction details.
Files dated before 2016 are held by the Judicial Factor. If you need to recover a file or information from a file in this date range, you should email enquiry@judicial factor.org.uk and request a Judicial Factor mandate which you should complete and return to enquiry@judicial factor.org.uk with the relevant name, address and transaction details.
The files are currently being inventoried and it is estimated that this task should be completed by end of February 2023. However, if the teams involved come across your file details during this process, they will contact you directly. Files cannot be released without written authority.
Campbell Connon has ceased practice. There is no-one in a position to implement a letter of obligation or undertaking.
If the issue relates to a discharge the seller has, through their solicitor, agreed to have the security discharged. However, where a transaction has already settled, in these circumstances, it is rare for a seller to instruct new agents to discharge the security. Generally, the quickest way to resolve the issue is for the purchaser’s agents to ask the lender to if they will provide an executed discharge which the purchaser’s agents will then register.
Lenders will often request a mortgage account number to deal with these enquiries and unfortunately, we have no quick way to access this information. Some lenders have instructed legal agents. This information can be provided by contacting the Judicial Factor’s team at enquiry@judicial factor.org.uk
If the lender will not deal with the discharge request without the mortgage account number, it may prove helpful to explain the issue to the lender’s legal department or panel solicitors. The Judicial Factor’s team have details of some contacts who are aware of the current issues and it may be worth emailing enquiry@judicial factor.org.uk for these details.
If you wish to reclaim the cost of this remedial work, this should be referred to the Judicial Factor’s team on
enquiry@judicial factor.org.uk
The Society is not in a position to meet any costs incurred. However, the former firm has professional indemnity cover. You should contact the Judicial Factor’s team at enquiry@judicial factor.org.uk
All debts due by the former firm Campbell Connon or the practitioners should be intimated to the Judicial Factor at enquiry@judicial factor.org.uk. The Factor will advise on the prospect of payment in due course.
Contact details
- Email: enquiry@judicial factor.org.uk
- Postal address
FAO Judicial Factor
Atria One,
Level 2,
144 Morrison Street,
Edinburgh,
EH3 8EX - Telephone: 0131 226 7411
- Textphone: 0131 476 8359
- Fax: 0131 225 2934
- DX address: DX ED 1, EDINBURGH
When firms close down or are in trouble
We assist clients where a solicitor has ceased trading without making arrangements for their clients, or it's found that a firm's accounting records have not been kept properly.
Client Protection Fund
The Client Protection Fund exists to protect clients who have lost money because of the dishonesty of a solicitor or a member of their staff.
How solicitors are insured
We arrange professional indemnity insurance known as the Master Policy for all Scottish solicitors in private practice. Clients can get advice about negligence claims from the Pursuers' Panel.