NQ blog - June 2015

It has been another interesting month for me at Fleming and Reid. I have worked on a number of cases across our service spectrum, which has been both challenging and rewarding in equal measure. From civil interdict hearings in chambers to mental health tribunals to interim liberation hearings, I have been able to continually improve my knowledge and practical skills in several different practice areas.

Switching between different types of cases can be difficult at first, especially when your workload is increasing. However, it does get easier the more you get into a routine of dealing with different cases. Additionally, attending CPD courses can supplement your learning in this regard. I have now been qualified for nine months and every day there is always something new to learn and a different challenge to get to grips with.

Don’t worry if you are making mistakes as a NQ; okay, we’re no longer trainees and can’t really get away with the silly mistakes that we were once able to, but at the same time we’re not experts. You might have other NQs in your office – chat to them and share information. Ask your senior colleagues for their advice and expertise whenever you need it.

During my transition to a NQ, I have been able to gain exposure to dealing with a variety of clients on a daily basis. For me, this is a particularly enjoyable part of my job. My experience of providing legal advice to people with mental health difficulties is an example of how our roles as lawyers can privilege us in being able to assist vulnerable people.

A good tip here is to make sure that you are as accessible to clients as you possibly can be. We are all busy in our jobs and clients tend to understand that, but it is always worthwhile returning that call from a client seeking urgent advice or seeking an urgent meeting. It might only be five minutes out of our schedule and, in turn, creates a great image of accessibility that the client could pass on to other potential clients who then choose to consult you because of this.

In all cases when dealing with clients, you are being instructed to give independent, objective advice based on that person’s circumstances. Be realistic with the client. If their case doesn’t have a great prospect for success, tell them this piece of information. I once heard that you should under promise and over deliver, never the other way around. That is true but only to an extent – never under promise on something when you are confident you can achieve a result for the client! Additionally, it is important to make sure clients understand the advice you give them. There is a fine distinction between simply giving advice and making sure it has been understood; in some areas, particularly in mental health law, it is necessary first of all to ensure that you can receive instructions.

All of these issues should be in your mind when dealing with clients. Hopefully you find these tips of assistance as you continue on the path of your legal career!