Law Society questions whether the SLCC is going far enough to control costs and provide value for money

The Scottish Legal Complaints Commission (SLCC) has today, 31 January, launched a consultation on its budget and operating plan for 2022-23, proposing a 5% reduction in the levy for solicitors, advocates and commercial attorneys. 

Ken Dalling, President of the Law Society of Scotland has said: "After years of rising costs against fewer complaint numbers, the SLCC has literally been charging more for doing less. The proposed reduction in the general levy is therefore good news and hopefully signals a long-term change in the SLCC’s approach. However, it will still leave the organisation with a record budget to spend, despite forecasting fewer complaint numbers than four years ago.

“Even with the planned levy reduction, the SLCC is showing an average cost per complaint of £3,200. This leaves serious questions over whether the SLCC is going as far as it should in controlling its costs and providing value for money."