Legal news
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SLCC proposes further 8.5% levy rise
Complaints body calls for public debate about funding

Complaints rise well below SLCC forecast: Society
Claim supporting general levy rise not realised in annual report

SLCC annual report records 2% rise in complaints
Commission concerned at rising number taken to later stages

Dentons launches in-house consultancy service
Fifty former general counsel signed up to Nextlaw In-House Solutions

SLCC publishes wills and executries consumer guides
Tips are based on issues from real complaints

Draft surveillance codes fall short on legal privilege: Faculty
Scottish Government proposals "do not reflect importance" of protection

SLCC launches updated Family Law Consumer Guide
New edition offers tips based on real complaints

Ministers launch legal services review for Scotland
Chair of NHS 24 to lead 15 month independent study

SLCC backs need for price transparency in legal services
Support for CMA report calling for better consumer information

Thorntons signs up to Armed Forces Covenant
Tayside practice claims to be first Scots law firm to pledge support

Consumers still in the dark, CMA interim legal services report finds
E&W study says lack of price/quality data still blocking competition

Legal jargon still a barrier to consumers, board research finds
England & Wales report targets improving accessibility

Complaints Commission publishes first decision summaries
Six complaints upheld and six not, in July-September collection

SLCC issues reminder over duty to offer ADR
Commission's own provider application put on hold, but rule remains

SLCC to publish determination decisions
Quarterly anonymised release will demonstrate case handling process

MEPs support further protection for lawyer-client communications
Commission to be pressed for action as resolution adopted

Risk should be focus of regulation change, SLCC claims
Consultation response looks for targeting of main causes of complaint

SLCC welcomes latest decision on test for leave to appeal
Williams criteria upheld despite doubts in earlier decision

SLCC determination appeal cannot challenge complaint classification: judge
Attempt to appeal "hybrid" status ruled out of time

Correct advice may not be enough, court rules on complaint appeal
Service has to be judged from lay client's viewpoint as well as solicitor's

Future of solicitors' Guarantee Fund goes out to views
Society consults on funding and who should be able to claim

SLCC issues family law consumer guide
Tips focus on area with second highest number of client complaints

Fewer complaints, but more needing resolved: SLCC half year figures
Numbers down but fewer rejected at initial stage

Court holds action settled despite solicitor's lack of authority
Disgruntled litigant should have taken action against solicitor