Legal news
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Only privileged material can be kept from SLCC: court
Judges allow Commission to decide what it needs to see for investigation
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SLCC warns of extra burden from court privilege ruling
Legal firms and SLCC itself "face costs" in dealing with privilege issues
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Solicitors risk Equality Act issues: disability survey
Legal Services Agency research finds disabled put off from seeking advice
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Industry accolades for Thorntons staff
Talented practitioners are honoured for their work
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Turnover and profits are up at Burness Paull
Law firm announces staff promotions and strong financial results
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Dentons marks MMS anniversary with in-house hub launch
Home Grown Academy will provide mix of advice, news and webinars
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Michael Collins returns to BTO in senior role
Lawyer joins Property and Professional Liability team
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Boyd Legal acquires Somerville & Russell client work
Private client and property work transferred as Musselburgh firm closes
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DLA Piper offers client fitness challenge programme
Partnership with coaching specialists will provide autumn challenge
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Changes planned for Scotland’s legal services
Bid to improve accountability and transparency
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Gregor Mitchell joins BTO in Edinburgh
Lawyer will head up firm’s Private Client team
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Legal complaints reform proposals published for views
Ministers seek to reduce time and cost through more flexible system
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SLCC's new analysis tool aims to avert future complaints
Analysis form will help address causes and impact of complaints
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SLCC seeks survey help as it updates guidance
Practitioners asked for views on dealing with complaints at first instance
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SLCC issues service guidance for COVID-19 period
Advice on managing client expectations during emergency
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Shepherd & Wedderburn sets up COVID-19 advisory group
Specialists combine to offer practical advice
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Lord Advocate can claim legal advice privilege, judge rules
Exchanges with COPFS solicitors protected in restraint order claim
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Master Policy brokers publish letters of engagement guide
Interactive Lockton guide provides points to consider
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Guide to dealing with the vulnerable published by SLCC Consumer Panel
New complaints advice for legal professionals marks Consumer Rights Day
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Wife interdicts solicitors from acting for husband in divorce
Court not satisfied of precautions to protect her as former client
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SLCC releases guide to avoiding family law complaints
Best practice advice is based on experience of real cases
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SLCC simplifies complaints levy policy
Factors set out as to when £3,500 levy may be reduced
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One in three solicitors at risk of violence, survey finds
Assault, threatening behaviour or communications commonplace
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Solicitors' guide to preventing complaints published by SLCC
Advice on 10 steps to avoid the most common scenarios