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  4. Proposed new consumer body given initial backing

Proposed new consumer body given initial backing

7th January 2020 | consumer

A bill to strengthen the rights of consumers in Scotland through the creation of a new public body has won the initial backing of a committee of MSPs.

In its stage 1 report, Holyrood's Economy, Energy & Fair Work Committee has approved the general principles of the Consumer Scotland Bill, which would establish the new body with responsibility for strengthening consumer advocacy and advice. It would work by identifying how and why consumers experience harm in Scotland and proposing solutions to mitigate this harm.

However the committee heard evidence which highlighted concern that much of the work proposed for the new body may already be being done by other organisations, and has requested more detail about the form and functions of the new proposed body to ensure there is no duplication of work.

Committee convener, Gordon Lindhurst MSP commented: "The majority of evidence that the committee received showed support for the creation of a new consumer body which would in turn raise the profile of issues that directly relate to consumers.

"However, the Scottish Government must ensure that this new body operates in a way that strengthens and doesn’t impede the current work of existing bodies. We saw concern from bodies such as Citizens Advice Scotland that their role could be weakened.

"It was noted in our evidence sessions that a risk of overlap between the work of Consumer Scotland and other Scottish bodies, such as trading standards, could develop and therefore the committee would welcome a statement from the Minister setting out how this would be avoided."

Click here to view the committee's report.

 

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