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Should Scotland have its own consumer investigations body, ministers ask?
Consultation opens on proposed Consumer Scotland to identify issues

Lawyer warns of competition law risk from price setting software
Growing use of optimisation tools could bring price-fixing charge

Employment firm website found to breach advertising standards
"Misleading" since unclear that redress against conventional law firm not available

Consumers held to have accepted defective settees
Damages still due, but right to reject lost through non-communication

Claims management company regulations go to consultation
Draft rules published to permit transfer to FCA supervision

Holidaymakers protection strengthened
New rules come into effect in July

SLCC consumer panel publishes response to review call for evidence
Panel says consumers should be at heart of developments

Advice services need better planning, review finds
Recommendations made for providers, funders and policy makers

More than half of potential PPI claimants still to act: FCA
Watchdog steps up campaign at two years to final deadline

FCA considers action on charges for unauthorised overdrafts
Payday loan cap to stay, but other high-cost credit comes under review

CAT rejects £14bn credit card fees claim against Mastercard
No way of ensuring accurate compensation, tribunal rules

Card payment charges to be banned from January
Ministers act to bring in EU directive

Punter fails in payout bid in action over Rangers' "relegation"
Judge holds application to join lower league not within terms of bet

SLCC panel publishes consumer protection guidance
Assistance for legal consumers on International Consumer Rights Day

"Logbook loans" set for law changes
Ministers to act on Law Commission recommendations

Website set up to advise consumers on MasterCard class action
Tribunal directs publicity ahead of collective proceedings application

Lawyer calls for VW to honour Scottish customers following US settlement
Thompsons working with other European firms to pursue claim

Businesses ignorant of unfair terms rules, CMA survey reports
Research supports new campaign on treating customers fairly

Golf club fails in action over fire caused by faulty buggy
No statutory or common law breach of duty, Inner House rules

Consumers still in the dark, CMA interim legal services report finds
E&W study says lack of price/quality data still blocking competition

Don't ban the "sharing economy", EU tells member states
Clamps on businesses like Uber and Airbnb should be "last resort"

Banks should be pushed to improve competition, CMA proposes
Provisional report puts forward measures to reduce customer inertia

Strathclyde Law Clinic appeals for more volunteer lawyers
High public demand for "first Wednesday" clinic

Competition body halts fake online review operation
Marketing company to take steps to remove false postings